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 Spam Information

Q. What is Spam?
A.  Spam is unsolicited Email, Spammers (people that send spam) gather Email address from mailing lists, list serves, free email account providers (yahoo, hotmail, AOL etc).

There are many ways to prevent spam, one of them is never give out or enter your address in any internet polls, do not subscribe to any mailing lists. If you receive spam never reply to it, if you see a link to click or an address to unsubscribe don’t even think about it.

OK, I just got spammed. Now what? First, please make sure that it is indeed Spam and that you didn't subscribe yourself to a list and ended up forgetting about it. This is more common than you might think -- ever fill out one of those web forms and forget to check whether the "Send me Info" box was checked or unchecked? It's usually set on by default. Also make certain that it's not from someone you met or corresponded with briefly, and have since forgotten. (It's happened to me!)

Here's a list of things to look for:

To elaborate, you don't need to. If it looks like Spam and smells like it (be sure to check the headers for signs of forgery), it's best to complain to the ISPs involved and let them make that determination. If yours is the only complaint they have received, then perhaps it wasn't a Spam at all.   If however the ISP receives hundreds of complaints, they can then conclude that their client did Spam and take appropriate action against them.

Q. How do I report Spam?
A.
For Outlook Web App:

1. Right click on the spam message
2. Click on “Forward as Attachment”
3. This will open a new compose message window with the spam message attached.
4. Send the e-mail message as usual to report.spam@nc.gov.

For Outlook 2010:

1. Right click on the selected message.
2. Hover over "More Actions".
3. Click on "Forward as Attachment".
4. This will open a new compose message window with the spam message attached.
5. Send the e-mail message as usual to report.spam@nc.gov.

For Outlook 2007:

1. Click the "File" menu. Then click "New". Finally, click "Mail Message".
2. A new message window will appear. Click on the "Insert" tab in this new window. Then, click the "Attach Item" button.
3. The "Insert Item" window will appear. Click on the folder that contains the message you are attempting to forward.
4. On the bottom of this window, a list of message in the folder will appear. Click on the message you wish to submit as a False Positive.
5. Click on the radio button labeled "Attachment". Then, click "OK".
6. In the new e-mail message window, you will see the desired message listed as an attachment.
7. Send the e-mail message as usual to report.spam@nc.gov.

For Outlook 2003 and Previous Versions:

1. Open a new message window.
2. Go to the paper clip "Attach" icon, click on the arrow to its right.
3. Select "Item" from the drop-down menu.
4. In the window that opens, scroll the folders until you find the False Positive you want to attach.
5. Send the e-mail message as usual to report.spam@nc.gov.

Mac: For Apple Mail:

1. Highlight the False Positive message you wish to submit.
2. Click on the "Message" menu.
3. Click "Forward As Attachment"
4. Send the e-mail message as usual to report.spam@nc.gov.

For Outlook 2011:

1. Hold the "control" key and click, or right click, on the message you wish to submit as a False Positive.
2. Hover on the "Forward Special" menu item.
3. Click on "As Attachment".
4. Send the e-mail message as usual to report.spam@nc.gov .

For Entourage:

1. Hold the "control" key and click, or right click, on the message you wish to submit as a False Positive.
2. Click "Forward as attachment"
3. Send the e-mail message as usual report.spam@nc.gov.

For Thunderbird:

1. Select the False Positive message you wish to submit.
2. Click on the "Message" menu.
3. Hover on "Forward As".
4. Click on the "Attachment" sub-menu item.
5. Send the e-mail message as usual to report.spam@nc.gov.

Q.How do I reduce Spam?
A. Spam is common, often frustrating and a side effect to having an email account. Although you will probably not be able to eliminate it, there are ways to reduce it. Click here for more information.

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